Privacy and cookies.

Who we are

Laytons Accountants & Business Advisers Limited, trading as Laytons, a company registered in England and Wales (company number 13282487). Our registered office is 6 Manchester Road, Buxton, Derbyshire SK17 6SB. We are registered with the Information Commissioner’s Office.

For the personal information we handle when providing our services, we are the data controller.

What we collect

Depending on how you work with us, we may collect:

• Contact details such as your name, address, email and phone number
• Identity details such as your date of birth and National Insurance number
• Financial information such as income, bank statements, payroll and tax records
• Information you send us through our contact form or client portal
• Technical information about how you use this website (see Cookies)

How we use it

We use your information to:

• Provide the accounting, tax, payroll and advisory services you’ve asked for
• Meet our legal duties, including anti-money laundering checks and HMRC and Companies House filings
• Reply to enquiries and keep you updated about deadlines that affect you
• Run and improve our website

Our legal bases are the performance of our contract with you, our legal obligations, and our legitimate interests in running our practice. Where we rely on your consent, you can withdraw it at any time.

Who we share it with

We only share your information where we need to, including with:

• HMRC, Companies House and other government bodies
• Software providers that host our systems, such as IRIS (our client portal) and our email provider
• Stripe, when you pay a bill online
• Our professional body, ICAEW, and our insurers, where required

We never sell your information. Where data is processed outside the UK, we make sure suitable safeguards are in place.

How long we keep it

We keep client records for as long as the law and our professional rules require, usually six years after the end of the tax year or accounting period they relate to. Enquiries that don’t lead to work are deleted within 1 month.

Your rights

Under UK data protection law you have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that’s wrong
• Ask us to delete or restrict use of your information, where the law allows
• Object to how we use your information
• Ask us to transfer your information to another organisation

To make a request, email reception@laytons-ca.co.uk. We’ll respond within one month.

Cookies

Cookies are small files stored on your device when you visit a website. We use:

Embedded content, such as Google Maps and Google reviews, may set its own cookies. You can change your choice at any time using the cookie settings link at the bottom of every page, or clear cookies in your browser settings.

Contact and complaints

If you have any questions about this notice or how we use your information, contact us at reception@laytons-ca.co.uk or on 01298 77997.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.